Privacy Policy

At Grand Villa Casino Poker, we value the trust you have placed in us by providing your personal data. This policy outlines how we collect, use, and safeguard that information.

Data Collection

We may collect certain information from or about you when:

• You create an account on our website or mobile app
• You make a purchase or place bets online or at one of our properties
• You interact with us via email, phone, or in-person visits to our properties

This data includes your name, contact details (email address and/or telephone number), date of birth, and any other relevant information necessary for the provision of gaming services. We may also collect data about how you use our services.

Data Usage

We process personal data primarily for legitimate business purposes:

• To provide online or in-person betting and entertainment services
• To communicate with you regarding promotional offers, updates on your account activity, and other relevant notifications
• To prevent problem gaming behavior, such as self-exclusion
• To comply with applicable laws and regulatory requirements

Data Sharing

We may share information about you:

• With our subsidiaries or affiliates to support business operations or marketing efforts
• When required by law or in response to a court order, subpoena, or other judicial request for data disclosure
• For statistical analysis purposes (data will be anonymized and aggregated)
• To help prevent problem gaming behavior among individuals

Data Storage

Your personal data is stored securely on servers that are protected against unauthorized access. Data retention periods vary based on business needs but do not exceed what is necessary to comply with regulatory requirements or until you request its deletion.

Cookie Policy

We use cookies and other similar technologies (such as pixels and tags) for:

• Authenticating users
• Analyzing user interactions with our services
• Delivering targeted promotions and content

You can choose whether your browser accepts these technologies by adjusting its settings. Some features might be unavailable if you opt out of all cookie usage.

Data Subject Rights

As a data subject, you have the following rights:

• Request access to your personal data
• Correct or modify existing information about yourself
• Erase specific categories of information when retention is no longer necessary (also known as 'right to erasure')
• Restrict our processing activities in cases where accuracy, necessity, or other grounds for restriction are present

Changes and Updates

We reserve the right to update this policy periodically. Changes will become effective upon posting; it is your responsibility to review any updates.

If you have questions about our data protection practices or require assistance with exercising your rights as a data subject, please feel free to reach us via email.